Service & Support
First, pre-sale service
My company in the user in the selection stage, to provide a variety of technical advice, as a good adviser, and provide relevant technical information, such as product samples, product manuals, product structure, accessory design drawings.
Second, the sale of services
1、Free for the user to provide training, guidance on installation and maintenance methods, to determine the solution.
2、We guarantee timely delivery for you according to the delivery date specified in the contract.
Third, after-sales service
1, free of charge to provide product technical advice and on-site answers to questions.
2、Hydraulic pumps and hydraulic motors users in compliance with the use of the product “product instruction manual” stipulates the use, maintenance, maintenance, the product in the warranty period of quality problems, the company's free repair and free replacement parts.
3、Warranty period encountered controversial after-sales service, first solve the problem, and then analyze its responsibility.
4, such as the need to send people to the scene to deal with quality problems, the company received a request for after-sales service, we will be contacted within one hour to communicate, according to the distance of 200 kilometers to arrive at the scene within 24 hours, 500 kilometers to the scene within 48 hours, 500 kilometers away from the scene within 96 hours to send people to the scene to deal with the product quality problems.
5、Provide technical assistance and remote technical service related to our products to solve and deal with simple failure problems. 6、Our pre-sale and after-sale hotline: 0513-83123200, any suggestions and comments on our pre-sale and after-sale can contact us.
The company's main Rexroth four series of products: OS10V series production (18, 28, 45, 71, 100, 140) six specifications, OS4V series production (40, 71, 125, 180, 250) five specifications of products; OS7V series production (40, 55, 58, 78, 80, 107, 117, 160) eight specifications of products, and OS2F series production (40, 55, 58, 78, 80, 107, 117, 160) eight specifications of products. The OS7V series produces (40, 55, 58, 78, 80, 107, 117, 160) eight specifications of products, and OS2F series (45, 55, 63, 80, 107, 125, 160) a total of 26 specifications of products and its various control methods. At the same time, to undertake Rexroth series, Vigers series and Parker series of various maintenance pump business.
Due to the need of market development, it is necessary to expand the sales network, recruit agents, distributors and maintenance service centers to all provinces and cities in China.
Requirements are as follows:
1, there are hydraulic pumps related market operation experience and technical basis.
2, in the local customer relations and sales team.
3, have in the industrial and commercial bureau officially registered enterprise legal person status and general taxpayer qualification.
4、 Both parties must be established in good faith, mutual benefit and win-win situation, development based on.
5、 Recognition of the product, willing to establish a long-term cooperative relationship with us.
Our services:
1, to provide dealers with a variety of product use of consulting and training services.
2, we respond to the province 12-24 hours, 48 hours outside the province to repair services.
3、Provide all kinds of customized product technical services and support.
Ousheng
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